How to Claim for Diesel Emissions Mis-Selling

If you were sold a diesel vehicle with misrepresentations about its emissions, charges, or environmental classification, you may have a claim for the difference in value or costs incurred.

Common scenarios: - Misrepresentation of emissions or vehicle classification - Clean Air Zone charges you were told would not apply - Vehicle affected by emissions scandal ("dieselgate") - Environmental claims that turned out to be false

Types of claim: - Against the dealer who sold you the car (misrepresentation) - Against the manufacturer (product liability - usually group actions) - Finance company if bought on credit

Essential evidence: - Purchase documentation - Marketing materials at time of sale - Technical specifications claimed - Evidence of actual emissions/charges

Helpful evidence: - Financial agreements - CAZ charge receipts - Expert reports on emissions - Recall notices from manufacturer

Tips: - Screenshot any online claims made about the vehicle - Keep records of all CAZ charges paid - Note any representations made by the salesperson

Typical claim value: £1,000 - £10,000

You can claim: - Difference in vehicle value (what you paid vs actual value) - Clean Air Zone charges incurred - Cost of emissions-related repairs or fixes - Consequential losses (e.g., having to change vehicle)

Limitation: Small claims limit is £10,000. Larger claims exist in group actions against manufacturers, but these are separate from individual dealer claims.

What is a CAZ? Clean Air Zones charge polluting vehicles to enter certain cities. Charges vary but can be £8-12.50 per day.

When you can claim: - You were told the vehicle would not incur charges - You were told it met a certain emissions standard but it does not - The classification changed after purchase due to manufacturer issues

Evidence needed: - What you were told at purchase - Actual vehicle classification - CAZ charges paid - Any attempts to get manufacturer fix