Small claims under £10,000 · England & Wales

Get what you’re owed.

Unpaid invoices, returned deposits, rent arrears, dodgy builders. Start with a proper letter before action, drafted in minutes and sent in your name, without paying a solicitor by the hour.

Or the full toolkit, £97

✓ No sign-up to start
✓ 14-day refund policy
✓ Built on the CPR
Powered by AI ✓
The CourtPilot app on a phone showing a case overview: the case description, case completeness and an evidence checklist.
“One of the first of a new generation of packaged AI solutions”— Chris Dawson, ChannelX
See exactly what you get

Judge the work before you pay.

Real output, not a mock-up. Read the full AI case analysis and the indexed, paginated court bundle CourtPilot produced for a fictional poor-workmanship claim, page by page, before you pay a penny.

Illustrative: a fictional case, not a real customer or a real outcome.

Real page from the sample court bundle, page 5: Index: every document lettered by section with a tab referenceReal page from the sample court bundle, page 7: Chronology: one table of dated events, each tied to a documentReal page from the sample court bundle, page 21: Witness statement in CPR Part 32 form, numbered paragraphs
Hearing script
What to say, in order
  • 1. Introduce yourself to the judge.
  • 2. Say what you claim and why.
  • 3. Refer to bundle p. 32, Section E.
PDF
+ Word, every
page numbered
In the County Court at ReadingClaim No. ILLUSTRATIVE-0001
Court Bundle
ClaimantPRIYA CASTELLANE
v
DefendantOKEHOLLOW BATHROOMS LTD

  • APleadingsp. 12–17
  • BWitness statementsp. 18–23
  • CMediationp. 24
  • DCorrespondencep. 25–31
  • EEvidencep. 32–46
What people bring us

If it’s a small claim, we’ve seen it.

From real case checks on CourtPilot, to October 2026.

25%
Money owed
Debt recovery and unpaid invoices: lent money, work done and not paid for.
11%
Contract breach
Supplier failures, agreed work undelivered, terms not kept.
10%
Vehicle disputes
Used-car defects, dealership disputes, hidden faults.
9%
Consumer disputes
Services not as described. Consumer Rights Act 2015.
7%
Poor workmanship
Builders, plumbers, decorators. Work abandoned or not to spec.
4%
Faulty goods
Phones, appliances, furniture: refunds and replacements.
3%
Deposits
Tenancy and holiday deposits not returned.
3%
Rent arrears
Landlords chasing unpaid rent from a former tenant. See the playbook →
21%
Other
Neighbour disputes, damage to property, and the long tail.

Percentages are rounded, so they may not add up to 100.

Worked example

£2,400 back. No solicitor.

You’ve been chasing a £2,400 invoice for six months. You send the CourtPilot letter on Tuesday. By Friday the full amount is in your account, and it cost you £9.97.
See us on Trustpilot
£2,400
Recovered without proceedings
3 days
From letter sent to money in account
£9.97
Your cost when the letter alone works

Illustrative example based on the kind of outcome a strong, properly evidenced unpaid-invoice case can have on a letter before action. Not a specific customer, and not every letter gets paid. If it hadn’t worked, the £29 Claim Pack adds the particulars and the N1, with the letter credited.

The maths

A solicitor charges by the hour.
We charge once.

Step of procedure
With a solicitor
With the toolkit
Letter before action
£250–350
Included
Particulars of claim and N1
£600–900
Included
Witness statement and evidence bundle
£500–800
Included
Hearing preparation
£600–1,000
Included
Total, typical
£1,950–3,050
£97

Solicitor figures from typical undefended-claim engagement letters, high-street firms in England & Wales, 2024–25, for claims of £2,500–£7,500 at associate-level rates; partners are higher. Court fees are not included on either side. CourtPilot is a document-preparation service. We are not a law firm and do not give legal advice.

Questions, plainly answered

Things people ask us before signing up.

Is CourtPilot a law firm?+

No, and we're upfront about it. We're a document-preparation service. We draft letters, claim forms, witness statements and court bundles to the procedural standard the Civil Procedure Rules require. We don't give legal advice and we don't represent you in court: you do, as a litigant in person.

Why is it so much cheaper than a solicitor?+

Because we don't charge by the hour. Most small claims follow a tightly defined procedure: letter before action, particulars, statement, bundle, hearing. We've automated the drafting from your evidence. The thinking is still yours. The hours billed are not.

Can't I do all this myself on MCOL for free?+

You can. Money Claim Online is the government's filing portal and it's free beyond the court fee. But MCOL is where you file; it doesn't draft anything. The protocol letter, CPR-compliant particulars, evidence bundle, witness statement and hearing prep are all on you. That's the part we do. You still file on MCOL yourself, with the right documents in hand.

What happens to the £9.97 or £29 if I upgrade?+

The £9.97 letter is credited when you add the £29 Claim Pack or the £97 toolkit. The pack's £29 is credited in full toward the £97 toolkit if you upgrade within 60 days, so your total cost stays £97, never £29 + £97.

What if I lose my case?+

In the small claims track (under £10,000) the general rule is that each side pays its own legal costs, so you won't usually be ordered to pay the other side's solicitor fees if you lose. Your main risk is the court fee you paid to file (£35 to £455 depending on the claim value) and limited fixed costs. That's why the case check is free: you can see how strong your claim looks before you commit.

What if my claim is over £10,000?+

The small-claims track tops out at £10,000 in England and Wales. Above that you're into the fast track or multi-track, costs are recoverable, and you should instruct a solicitor. We'll tell you at the case-check stage.

Will I have to go to court?+

Most claims settle before a hearing: many after a letter before action, more after the claim is issued. If yours does reach a hearing, small-claims hearings are informal: a district judge, you and the other party. We'll help you prepare what to say.

Do you handle Scotland or Northern Ireland?+

Not yet. CourtPilot is built for the County Court in England and Wales. The procedure in Scotland and Northern Ireland is different, and we'd rather build it properly than fudge it.

Step one

Send the letter. Get paid.

A letter before action for £9.97, drafted to the pre-action rules and ready to send today. Not sure you have a claim? The case check is free: no sign-up, no card.