From Dispute to Resolution

16 steps. 4 phases. One clear path to justice.

Start Your Case

Been served a claim? Defend a case

16
Steps
4
Phases
1
Goal
Phase 1 of 4

Preparation

Build a solid foundation for your case. Most people spend 1-2 hours here, but it's time well invested.

What you'll need

  • Your documents (contracts, emails, etc.)
  • Defendant's name and address
  • The amount you're owed
Typical time: 1-2 hours
1

Create Your Case

5 mins

Enter the basics: who owes you money, how much, and what happened. Keep it factual.

2

Get Your AI Action Plan

2 mins

Our AI reads your situation and builds a personalised checklist. Think of it as your roadmap.

3

Upload Your Evidence

10-30 mins

Contracts, invoices, emails, texts, photos - anything that supports your claim. We handle the rest.

4

AI Analyses Everything

Automatic

The AI extracts dates, amounts, and key facts. It spots what you might have missed.

5

Review What We Found

15-30 mins

Check the timeline, see evidence strength ratings, ask questions. Take your time here.

6

Approve & Lock In

2 mins

Happy with everything? Approve your case summary and you're ready for the next phase.

Phase 1 complete — ready for Pre-Action
Phase 2 of 4

Pre-Action Protocol

Before court, you must try to resolve things. This isn't optional - courts expect it.

Why this matters

Judges can penalise you for not following pre-action protocols - even if you win. Take this phase seriously.

Step 7

Letter Before Action

A formal letter giving them one last chance to pay. We generate this for you, following all the rules courts expect.

Pro tip: Give them 14-28 days to respond. Courts look favourably on reasonable deadlines.

Usually takes: 5 mins to generate, 14-28 days to wait
Step 8

Negotiation & Settlement

They might offer to settle. We help you evaluate: is 80% now better than 100% in 6 months? Sometimes yes.

Reality check: ~60% of disputes settle before court. That's often the best outcome.

AI helps evaluate offers against your claim value
If they pay or you settleSkip to Phase 4
Phase 3 of 4

Court Process

If they won't pay or settle, it's time for court.

Don't worry - we've got you covered.

9

Submit Your Claim

£35-470

File via Money Claims Online or form N1. We walk you through every field.

Court fees: £35-£470 depending on claim amount

10

Mandatory Mediation

Free

Since May 2024, mediation is mandatory for defended claims under £10,000. HMCTS arranges a free telephone session.

~60% of cases settle at mediation - often the best outcome for everyone

11

Analyse Their Defence

AI-powered

When they respond, our AI breaks down their arguments and finds the weak spots.

Look for contradictions between what they said before and their defence

12

Witness Statements

Templates

Your side of the story, structured the way courts expect. We provide templates.

Stick to facts you personally witnessed. No opinions or guesses.

13

Court Bundle

Auto-generated

All your evidence, indexed and paginated. Judges appreciate organisation.

A well-organised bundle can make the difference

14

Hearing Prep

Checklist

What to wear, what to bring, how to address the judge, what to expect.

Arrive 30 minutes early. Bring 3 copies of everything.

Phase 4 of 4

Resolution

The finish line. Whether you settled or won in court, here's what happens next.

15

Enforcement

Won but they won't pay? You've got options: bailiffs, earnings attachment, charging orders on their property.

You have 6 years to enforce a judgment
We guide you through each enforcement option
16

Justice Achieved

You did it. You stood up for yourself when others might have walked away. That takes courage.

Keep your records for 6 years, just in case

Ready to get started?

Most people finish Phase 1 in under 2 hours. You could have your case organised by tonight.

Start Your Case

Free to start • No credit card required

Need to defend against a claim? Start your defence

NOT A LAW FIRM | NOT REGULATED BY THE SRA | NOT PROVIDING LEGAL SERVICES

CourtPilot provides AI-powered information tools to help you understand UK small claims procedures. We are NOT qualified solicitors, NOT regulated by the Solicitors Regulation Authority, and do NOT provide legal advice or reserved legal services. All information is for educational and planning purposes only. You are responsible for your own legal decisions.

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