Trust, Compliance & Responsible AI
How we protect your data, use AI responsibly, and stay transparent about what CourtPilot is — and isn't.
1) Who We Are
CourtPilot is a technology platform that provides automated legal tools, document generation, and general legal information to help users navigate the UK civil justice system for money claims. We are not a law firm and do not provide legal advice or legal representation.
Legal Entity
Company name
LupaSoft Ltd (trading as CourtPilot)
Registered in
England & Wales
Company number
16943875
Website
www.courtpilot.co.uk
Registered address
See lupasoft.co.uk
Contact
support@courtpilot.co.ukIf you require tailored legal advice, you should consult a qualified solicitor. We may offer an optional solicitor referral for complex matters (see “Human Review & Referrals”).
2) Regulatory Position (England & Wales)
Not a law firm / not SRA-regulated
We are not authorised or regulated by the Solicitors Regulation Authority (SRA).
No reserved legal activities
We do not conduct activities reserved under the Legal Services Act 2007:
- •The exercise of a right of audience
- •The conduct of litigation
- •Reserved instrument activities (e.g., certain conveyancing)
- •Probate activities
- •Notarial activities
- •The administration of oaths
You remain responsible for checking the accuracy, relevance, completeness, and suitability of any documents or outputs before using them.
3) Not Legal Advice — Core Disclaimer
Important Notice
- •The information and documents generated by CourtPilot are not legal advice.
- •Your use of the platform does not create a solicitor–client relationship with us.
- •Outcomes depend on the facts, evidence, and judicial discretion; no outcome is guaranteed.
- •If unsure how the law applies to your circumstances, obtain independent legal advice.
Site-wide footer notice: “CourtPilot is not a law firm and does not provide legal advice.”
4) Responsible AI & Model Transparency
How AI is used
Document drafting, summarisation, risk flags, and guidance prompts — always under your review.
Fallibility
AI systems can be inaccurate or incomplete. Always review outputs before use.
Human-in-the-loop
You may request human review or a solicitor referral at any time.
Provider transparency
We use Anthropic's Claude models under strict data protection and security controls.
No model training
Your documents are never used to train AI models. Your data stays yours.
Explainability
We provide rationales for AI outputs and cite public sources where applicable.
5) Data Protection, Privacy & Security
We are committed to privacy by design and security by default, compliant with UK GDPR.
Key Security Measures
Your Rights (UK GDPR)
You may have rights to access, rectify, erase, restrict, object, and data portability.
Privacy Contact
privacy@courtpilot.co.ukData Protection Officer
dpo@courtpilot.co.ukContact Us
General Support
support@courtpilot.co.ukPrivacy Requests
privacy@courtpilot.co.ukData Protection Officer
dpo@courtpilot.co.ukComplaints
complaints@courtpilot.co.ukAccessibility
accessibility@courtpilot.co.ukThis page provides important information to help you use CourtPilot responsibly. It does not form a client–solicitor relationship and does not constitute legal advice.
