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Trust, Compliance & Responsible AI

Last updated: 5 January 2026
Applies to: England & Wales

1) Who We Are

CourtPilot ("we", "us", "our") is a technology platform that provides automated legal tools, document generation, and general legal information to help users navigate the UK civil justice system for money claims. We are not a law firm and do not provide legal advice or legal representation.

Legal Entity

Company name:

LupaSoft Ltd (trading as CourtPilot)

Registered in:

England & Wales

Company number:

16943875

Website:

www.courtpilot.co.uk

Registered address:

See lupasoft.co.uk

If you require tailored legal advice, you should consult a qualified solicitor. We may offer an optional solicitor referral for complex matters (see "Human Review & Referrals").

2) Regulatory Position (England & Wales)

Not a law firm / not SRA-regulated

We are not authorised or regulated by the Solicitors Regulation Authority (SRA).

No reserved legal activities

We do not conduct activities reserved under the Legal Services Act 2007, such as:

  • •The exercise of a right of audience
  • •The conduct of litigation
  • •Reserved instrument activities (e.g., certain conveyancing)
  • •Probate activities
  • •Notarial activities
  • •The administration of oaths

You remain responsible for checking the accuracy, relevance, completeness, and suitability of any documents or outputs before using them.

3) Not Legal Advice – Core Disclaimer

Important Notice

  • •The information and documents generated by CourtPilot are not legal advice.
  • •Your use of the platform does not create a solicitor–client relationship with us.
  • •Outcomes in legal proceedings depend on the facts, evidence, and judicial discretion; no outcome is guaranteed.
  • •If you are unsure how the law applies to your circumstances, please obtain independent legal advice.

Footer Notice (appears site-wide): CourtPilot is not a law firm and does not provide legal advice.

4) Responsible AI & Model Transparency

How AI is used

We use AI to assist with document drafting, summarisation, risk flags, and guidance prompts.

Fallibility

AI systems can be inaccurate or incomplete. Always review outputs before use.

Human-in-the-loop

You may request human review or a solicitor referral.

Provider transparency

We use reputable AI providers (Anthropic) under strict data protection and security controls.

No model training

We do not use customer content to train public models.

Explainability

We provide brief rationales and cite public sources used in outputs.

5) Data Protection, Privacy & Security (UK GDPR)

We are committed to privacy by design and security by default.

Key Security Measures

AES-256-GCM encryption at rest
TLS 1.3 in transit
HSM-backed key management
RBAC with least-privilege
Data segregation & audit logs
Malware scanning (ClamAV)
PII protection & tokenisation
Regular encrypted backups
Continuous vulnerability monitoring
No public training on client data

Your Rights (UK GDPR)

You may have rights to access, rectify, erase, restrict, object, and data portability.

Privacy Contact:

privacy@courtpilot.co.uk

Data Protection Officer:

dpo@courtpilot.co.uk

Contact Us

Privacy Requests

privacy@courtpilot.co.uk

Data Protection Officer

dpo@courtpilot.co.uk

This page provides important information to help you use CourtPilot responsibly. It does not form a client–solicitor relationship and does not constitute legal advice.