Trust, Compliance & Responsible AI

How we protect your data, use AI responsibly, and stay transparent about what CourtPilot is — and isn't.

Last updated: 8 March 2026
Applies to: England & Wales

1) Who We Are

CourtPilot is a technology platform that provides automated legal tools, document generation, and general legal information to help users navigate the UK civil justice system for money claims. We are not a law firm and do not provide legal advice or legal representation.

Legal Entity

Company name

LupaSoft Ltd (trading as CourtPilot)

Registered in

England & Wales

Company number

16943875

Website

www.courtpilot.co.uk

Registered address

See lupasoft.co.uk

If you require tailored legal advice, you should consult a qualified solicitor. We may offer an optional solicitor referral for complex matters (see “Human Review & Referrals”).

2) Regulatory Position (England & Wales)

Not a law firm / not SRA-regulated

We are not authorised or regulated by the Solicitors Regulation Authority (SRA).

No reserved legal activities

We do not conduct activities reserved under the Legal Services Act 2007:

  • The exercise of a right of audience
  • The conduct of litigation
  • Reserved instrument activities (e.g., certain conveyancing)
  • Probate activities
  • Notarial activities
  • The administration of oaths

You remain responsible for checking the accuracy, relevance, completeness, and suitability of any documents or outputs before using them.

3) Not Legal Advice — Core Disclaimer

Important Notice

  • The information and documents generated by CourtPilot are not legal advice.
  • Your use of the platform does not create a solicitor–client relationship with us.
  • Outcomes depend on the facts, evidence, and judicial discretion; no outcome is guaranteed.
  • If unsure how the law applies to your circumstances, obtain independent legal advice.

Site-wide footer notice: “CourtPilot is not a law firm and does not provide legal advice.”

4) Responsible AI & Model Transparency

How AI is used

Document drafting, summarisation, risk flags, and guidance prompts — always under your review.

Fallibility

AI systems can be inaccurate or incomplete. Always review outputs before use.

Human-in-the-loop

You may request human review or a solicitor referral at any time.

Provider transparency

We use Anthropic's Claude models under strict data protection and security controls.

No model training

Your documents are never used to train AI models. Your data stays yours.

Explainability

We provide rationales for AI outputs and cite public sources where applicable.

5) Data Protection, Privacy & Security

We are committed to privacy by design and security by default, compliant with UK GDPR.

Key Security Measures

AES-256-GCM encryption at rest
TLS 1.3 in transit
HSM-backed key management
RBAC with least-privilege access
Data segregation & audit logs
Malware scanning (ClamAV)
PII protection & tokenisation
Regular encrypted backups
Continuous vulnerability monitoring
No public training on client data

Your Rights (UK GDPR)

You may have rights to access, rectify, erase, restrict, object, and data portability.

Data Protection Officer

dpo@courtpilot.co.uk

Contact Us

This page provides important information to help you use CourtPilot responsibly. It does not form a client–solicitor relationship and does not constitute legal advice.