Step-by-step
Find the date you parked
Use the date of the parking event on the notice, which for a camera notice is the date the car is recorded leaving. If there was a ticket on the windscreen, note its date too: it changes which window applies.
Find the date on the notice to keeper
The notice to keeper is the letter addressed to you as registered keeper. Use the date printed on it. Keep the envelope if you still have it; a postmark is useful but the Act works from the date of posting.
Work out the presumed delivery date
The Act presumes a posted notice was delivered on the second working day after it was posted, whatever day it actually arrived (Sch. 4 paras 8(6) and 9(6)). Working days exclude weekends and bank holidays. A notice dated Friday is presumed delivered on Tuesday.
Apply the window
Camera notice with no windscreen ticket: delivery must be within the 14 days beginning the day after the parking (para 9(5)). After a windscreen ticket: delivery must be in the 28 days following the 28 days that begin the day after the ticket, in other words day 29 to day 56 (para 8(5)). Too early is as fatal as too late.
Check the other conditions
Timing is the condition to check first, but paragraphs 8 and 9 also require the notice to state the parking period, the charge, the invitation to name the driver and the warning about keeper liability. A notice that misses any required content also fails.
Why the date on the notice decides so much
A private parking charge is a contract claim against the driver. The registered keeper is not the driver by default and is not liable in contract simply for owning the car. Schedule 4 to the Protection of Freedoms Act 2012 gives an operator a separate right to recover the charge from the keeper, but only if every condition in the Schedule is met (paragraph 4). One of those conditions is that a notice to keeper was given within a fixed time window. If it was not, paragraph 6 is not satisfied and the operator has no right under the Act to recover the charge from the keeper at all. It would have to prove who was driving instead, and a keeper does not have to say.
This is why the first thing to check on any private parking letter is the arithmetic, before the signs, the amount or anything else.
The two windows
Camera (ANPR) notice, no windscreen ticket — paragraph 9. The notice to keeper must be delivered within the period of 14 days beginning with the day after the period of parking ended (para 9(5)). Parked on 2 March: the last permitted delivery day is 16 March.
Windscreen ticket first, then a notice to keeper — paragraph 8. The operator must wait. The notice to keeper must be delivered in the period of 28 days following the period of 28 days that begins with the day after the notice to driver was given (para 8(5)). Ticket on 1 March: delivery must fall between 30 March (day 29) and 26 April (day 56). A notice delivered before day 29 is too early and also fails.
Presumed delivery — paragraphs 8(6) and 9(6). A notice sent by post is presumed, unless the contrary is proved, to have been delivered on the second working day after the day it was posted. Compare the presumed delivery date, not the date printed on the notice, with the window.
Enter the date you parked, the ticket date if there was one, and the date on the notice to keeper. The checker works out the presumed delivery date, applies paragraph 8 or 9, and shows the point with the paragraph it comes from.
Check my notice dates →Relevant land: where keeper liability does not apply at all
Keeper liability only exists on "relevant land" (paragraph 3). Land where parking is already controlled by statute is excluded, which is why airport car parks covered by airport byelaws are outside the Act. Station car parks were outside it too, because railway byelaws applied, until SI 2025/1256 came into force on 26 December 2025 and brought them in. For station parking before that date the keeper cannot be pursued under the Act; on or after it, the keeper can be. The Regulations have no transitional provision, so where the parking was before 26 December 2025 but the notice to keeper came after it, the point is arguable rather than certain.
The keeper cap
Even where every condition is met, paragraph 4(5) limits what can be recovered from the keeper to the amount specified in the notice to keeper (less anything already paid). Added "debt recovery" or "administration" sums cannot be recovered from the keeper under the Act. If the amount now demanded is higher than the notice, that difference is challengeable whatever else is true. See the guide on added fees.
What to do with a late or early notice
Appeal to the operator in writing, as the keeper, quoting the dates and the paragraph, and state that the conditions of Schedule 4 are not met so there is no keeper liability. You do not have to say who was driving. If the operator rejects the appeal, appeal free to POPLA (for British Parking Association members) or the IAS (for International Parking Community members); the rejection letter names which. If the operator issues a county court claim anyway, the same dates go into the defence, with the paragraph numbers. Keep every letter and envelope.
The industry Code says a keeper’s failure to name the driver may be used as evidence they were the driver unless they can show otherwise. That is the Code, not the law, but it is a reason never to say anything untrue about who was driving.
Built from your checker answers: the appeal to the operator, the POPLA or IAS appeal, the Letter of Claim reply and the court defence, each carrying the dates and the paragraph numbers. You send and file them yourself.
- Operator appeal and POPLA/IAS appeal
- Letter of Claim reply form
- Short and full court defence
- Deadlines tracked
Frequently asked questions
The notice arrived on day 15. Does one day matter?
Yes. The window is a statutory condition, not a guideline. Delivery on day 15, counted from the presumed delivery date, means paragraph 9(5) is not satisfied and the operator has no right under the Act against the keeper.
Do I have to tell them who was driving?
No. A keeper does not have to name the driver. The operator can only pursue a keeper through the Act’s conditions. Never say anything untrue.
What if the notice was handed to me or delivered by hand?
The presumed-delivery rule is for posted notices. For a notice given by other means the actual date of delivery counts. The windows are the same.
Does this apply in Scotland?
No. Schedule 4 applies in England and Wales only. Keeper liability does not exist in Scotland.
Does a late notice mean I owe nothing?
It means the keeper cannot be made to pay under the Act. The driver may still be liable in contract if the operator can prove who was driving and that a contract was formed. A keeper is not obliged to help with that.
This guide provides general information about UK small claims court procedures and is for educational purposes only. It does not constitute legal advice. CourtPilot is not a law firm and is not regulated by the Solicitors Regulation Authority. The law may have changed since this guide was last updated. For advice specific to your situation, please consult a qualified solicitor or seek help from Citizens Advice.
