Got a private parking charge?
Check it free. Fight it properly.
A private parking charge is a contract claim, not a fine, and the company has to follow strict rules to collect it. The free checker tests the dates on your letters against the Protection of Freedoms Act, checks the amount, and gives you your next deadline. If there is a point to fight, the £29 pack drafts the appeal, the Letter of Claim reply and the court defence for you to send and file yourself.
No account. Every point cites its source. You do not have to say who was driving.
571,250
County court claims issued in April to June 2026, the highest quarter since 2009. The Ministry of Justice attributes the rise to claims to recover money for parking on private land.
Source: MoJ, Civil Justice Statistics Quarterly, April to June 2026
14.4m
Requests by private parking operators for registered-keeper details from the DVLA in 2024/25. Each one is a potential notice to keeper.
Source: RAC Foundation, parking company requests for DVLA data
14 days
How long a camera-issued notice to keeper has to reach you, counted from the day after you parked. Arrive later and the operator cannot use the Act against the keeper.
Source: Protection of Freedoms Act 2012, Sch. 4 para 9(5)
Is yours from a council?
A council or Transport for London penalty charge notice is a statutory penalty, not a contract claim, and is not covered here. Challenge it with the council first and then with the independent parking adjudicator, keeping to the deadlines printed on the notice. This page is for charges from private operators: supermarkets, retail parks, hospitals, stations, airports and private estates.
Free check, then the pack, then you send it.
1 · The free check
Tell us what you have received, the dates on it, where you parked, whether you are answering as keeper or driver, and the amounts. The checker applies the Act, the court rules and the industry Code, lists the points that apply with their strength and source, and gives you your next deadline. No account needed.
2 · The £29 pack
Opens a case workspace for that one charge, built from your answers. It holds the defence points, tracks the deadlines, and drafts the documents for your stage: the operator appeal, the POPLA or IAS appeal, the Letter of Claim reply, the subject access request, the keeper statement, and the short and full court defences. Ask the case chat anything as the letters arrive.
3 · You send and file it
Read each draft, change what needs changing, sign it in your own name and send it, or file it with the court, yourself. CourtPilot is not a law firm and does not act for you. The workspace tells you where each document goes and the date it must arrive by.
Eight things, each with its source.
Points marked strong rest on the Act or the court rules. Points that rest on the industry Code are shown as worth raising, because the Code is self-regulation the operators signed up to, not law.
Did the notice to keeper arrive in time?
A camera (postal) notice must reach the keeper within the 14 days beginning the day after the parking. After a windscreen ticket, the notice to keeper may only arrive between day 29 and day 56. Posted notices are presumed delivered on the second working day after posting. Outside the window, the operator cannot use the Act to make the keeper pay.
Source: Protection of Freedoms Act 2012, Sch. 4 paras 8(5), 8(6), 9(5), 9(6)
Is more being claimed from the keeper than the notice said?
Even where a keeper is liable, the Act caps what can be recovered from the keeper at the amount stated in the notice to keeper. Anything added later cannot be recovered from the keeper under the Act.
Source: Protection of Freedoms Act 2012, Sch. 4 para 4(5)
Airport, station or other byelaw land?
Keeper liability only applies on "relevant land". Land already under statutory control, such as airport byelaws, is outside it. Station car parks were outside it too until 26 December 2025, when SI 2025/1256 brought them in, so the checker asks when you parked.
Source: PoFA 2012 Sch. 4 para 3; SI 2025/1256
Added "debt recovery" fees
The industry Code permits up to £70 on top of an overdue charge. That is self-regulation, not law, and the sum is challengeable rather than automatically disallowed: the pack asks for its contractual basis and pleads it as costs, which CPR 27.14 limits on the small claims track.
Source: Single Code of Practice v1.1 cl. 9; CPR 27.14
Above £100, or inside the grace period?
Since 1 October 2024 the Code has capped a parking charge at £100 and required a grace period of at least ten minutes at most time-limited sites (none in short-stay zones of 30 minutes or less). The Code is self-regulation, so these are points worth raising, not a defence in law by themselves.
Source: Single Code of Practice v1.1 cl. 8.2.1, 5.2 and Annex B
Did the signs make a contract?
A parking charge binds you only if the terms were brought to the driver’s attention before parking. The Supreme Court upheld an £85 charge in Beavis partly because the signs were large, clear and prominent, so "it’s a penalty" is a weak point and signage is the real fight. Photos decide it.
Source: ParkingEye Ltd v Beavis [2015] UKSC 67
Had you paid, or was the machine broken?
A valid ticket, app session or permit means no term was broken. If you tried to pay and the machine or app failed, the operator is put to proof that its equipment was working. Receipts, app history and screenshots are the evidence.
Source: Factual defences; evidence-led
Your deadline at every stage
The 14-day reduced rate, the 28-day operator appeal, the 30-day reply to a Letter of Claim, and for a court claim the 14 days to acknowledge and 28 days to defend, counted from the deemed date of service and moved off days the court is closed.
Source: Code cl. 8.2.2; Debt Claims Pre-Action Protocol para 3.4; PD 7E 5.7; CPR 2.8, 10, 15
Five stages, one deadline each.
Windscreen ticket or camera notice
Appeal to the operator in writing as the keeper, raising the points the checker found. You do not have to say who was driving.
Deadline
Reduced rate usually ends after 14 days; appeal within 28 days
Operator rejects the appeal
Appeal free to POPLA (British Parking Association members) or the IAS (International Parking Community members). The rejection letter names which.
Deadline
Time limit stated on the rejection letter
Debt collector letter
No legal force on its own. Reply in writing that the charge is disputed, and keep going.
Deadline
None in law, but do not ignore what follows
Letter of Claim with a reply form
Return the Debt Claims Pre-Action Protocol reply form disputing the debt, and ask for the photos, the signage plan and the landowner contract.
Deadline
30 days from the date at the top of the letter
County court claim form
Acknowledge the claim, then file the defence. Defended small claims go to free telephone mediation before any hearing.
Deadline
14 days to acknowledge, 28 days to defend, from the date of service
Sources: Single Code of Practice v1.1 cl. 8.1.2 and 8.2.2 (reduced rate and appeal); Pre-Action Protocol for Debt Claims paras 3.4 and 4.1 (the accepted practitioner view is that it applies to a parking operator claiming from an individual; that has not been tested); PD 7E para 5.7, CPR 2.8, 10 and 15 (court deadlines); PD 51ZE (small claims mediation, running to 6 April 2027).
Every letter for every stage, in your name.
- ✓The defence points from your check, each with its strength, its source and the evidence to gather
- ✓Your deadlines tracked: reduced rate, operator appeal, reply form, acknowledgment and defence
- ✓Appeal to the operator, and the POPLA or IAS appeal if they reject it
- ✓Reply to a Letter of Claim on the Debt Claims Pre-Action Protocol reply form, asking for the photos, the signage plan and the landowner contract
- ✓Subject access request to the operator, and a keeper statement
- ✓A short defence sized for the online response box and a full N9B-style defence for filing by email or post
- ✓A case chat that has read your answers, for the questions that come up as each letter arrives
The short defence is kept to 1,080 characters, the most conservative reported limit for the online response box, because HMCTS publishes no official figure. The full defence is always available for filing by email or post.
One parking charge · one-off
£29
Per parking charge, one-off. No subscription. The free check comes first because not every charge has a point worth fighting, and the checker says so when it does not.
Start with the free checkIf a document we generate fails a procedural check, tell us within 14 days and we’ll fix it free or refund you in full. Court fees paid to HMCTS are not refundable by us. Your statutory rights are not affected.
How the date rule plays out
Illustrative, not a real case. A car is photographed by a camera leaving a retail car park on Monday 2 March. No ticket is left on the windscreen. The keeper receives a notice to keeper dated Friday 20 March.
With no windscreen ticket, the Act requires the notice to be delivered within the 14 days beginning the day after the parking, so by 16 March. A posted notice is presumed delivered on the second working day after posting, so a notice dated 20 March is presumed delivered on 24 March. It is late. The operator cannot rely on the Act to make the keeper pay; only the driver could be liable, and the keeper does not have to say who that was.
The checker shows this as a strong point with the paragraph of the Act it comes from. The pack then puts the same dates into the appeal to the operator, the POPLA or IAS appeal, and, if it goes that far, the defence.
Questions people ask before they fight a charge
Is a private parking charge a fine?
No. A private parking company cannot fine you. A "parking charge notice" is a demand for money under a contract the company says you made by parking on its signs’ terms. It can only be enforced by suing you in the county court, where the company has to prove the contract, the breach and the amount. That is why a council penalty charge notice, which is a statutory penalty, is a different process and is not covered here.
Do I have to say who was driving?
No. A registered keeper does not have to name the driver. The company can only pursue the keeper under Schedule 4 to the Protection of Freedoms Act 2012 if every condition in it is met, including the time limits for the notice to keeper. Be aware the industry Code says a keeper’s refusal to name the driver may be used as evidence, and a court can draw its own conclusions from the evidence, so never say anything untrue. The checker asks whether you are answering as keeper or driver and applies the right rules.
What does the free checker actually test?
The date rules for the notice to keeper (14 days for a camera notice, day 29–56 after a windscreen ticket, both counted from the presumed delivery date), whether the land is "relevant land" (airport byelaws, and station car parks before 26 December 2025), whether more is being claimed from a keeper than the notice stated, whether the charge is above the industry Code’s £100 cap, whether an overstay of ten minutes or less sits inside the Code’s grace period, and the facts you give about signage, payment and the machine. It also works out your next deadline for each stage, including acknowledging and defending a court claim.
What is in the £29 Parking Defence Pack?
A case workspace for one parking charge, built from your checker answers: the defence points that apply with their sources, your deadlines, and drafts of the documents for your stage — an appeal to the operator, a POPLA or IAS appeal, a reply to a Letter of Claim using the Debt Claims Pre-Action Protocol reply form, a subject access request to the operator, a keeper statement, a short defence sized for the online response box and a full N9B-style defence — plus a case chat that has read your answers. You review, sign, send and file everything yourself.
Does CourtPilot send the letters or file the defence for me?
No. CourtPilot is not a law firm and does not act for you. The pack drafts the documents in your name; you check them, send them to the operator or its solicitors, and file your acknowledgment and defence with the court yourself. The workspace tells you where each one goes and by when.
What are the court deadlines if I have been sent a claim form?
If no date of service is printed on the form, a claim issued online counts as served on the fifth day after the issue date (Practice Direction 7E, paragraph 5.7). You then have 14 days from service to acknowledge the claim and, if you acknowledge, 28 days from service to file a defence (CPR Parts 10 and 15). A deadline that falls on a day the court office is closed moves to the next open day. Miss both and the company can ask for judgment in default, which you would then have to apply to set aside under CPR Part 13.
What about the extra £60–£70 "debt recovery" fee?
The industry’s Single Code of Practice lets an operator add up to £70 once a charge is overdue (clause 9). That is self-regulation, not law, and the fee is challengeable rather than automatically disallowed. If you are being pursued as keeper, the Act caps what can be recovered from you at the amount stated in the notice to keeper (Schedule 4, paragraph 4(5)). In court the pack pleads the added sum as not a term on the signs and, in substance, costs of the kind CPR 27.14 limits on the small claims track. The pack does not cite unreported county court decisions as if they were binding.
Is the checker legal advice?
No. It applies published rules — the Protection of Freedoms Act 2012, the Civil Procedure Rules, the Debt Claims Pre-Action Protocol and the industry Code — to the dates and facts you enter, and it says so on every point. It cannot see your letters or the signs. Check the dates against your paperwork, and where the amount or the consequences matter to you, consult a solicitor.
Does it cover Scotland or Northern Ireland?
No. The keeper-liability rules in the Protection of Freedoms Act 2012 apply in England and Wales only, and the court deadlines are those of the County Court of England and Wales. CourtPilot covers England and Wales.
Read the guides: did the notice to keeper arrive in time?, appealing to the operator, then POPLA or the IAS, how to reply to a parking Letter of Claim, defending a parking charge court claim and the added £70 debt recovery fee.
CourtPilot is not a law firm, is not regulated by the Solicitors Regulation Authority and does not act for you. The checker and the pack are an information and document-preparation service, not legal advice: you conduct your own case, in your own name, and you are responsible for checking every date and every document against your own paperwork before you send or file it. Independent of every parking operator, trade association and appeals service.
